CIO PulseIntroducing PulseAI

Smarter, Faster IT Decisions with PulseAI

PulseAI is CIO Pulse’s suite of AI-powered capabilities that turns feedback into clear, reliable insights – built for enterprise needs with opt-in controls, regional processing, and data isolation.

PulseAI – Executive Summary mockup

Mockup of the first PulseAI feature – Executive Summary for monthly reports.

Vision

Empower IT leaders to act on feedback through insights they can trust.

Brand & UI

Styled with CIO Pulse colors to match the main site.

Building Blocks

#01

Smarter Analysis

Enhance reporting, uncover trends and personalize insights across teams.

#02

Secure & Transparent

Opt-in, regionally compliant, and customer-controlled.

#03

From Feedback to Action

Making feedback actionable, not just informational.

Now Available

Report Intelligence

  • Executive summaries for monthly exec reports — clear, actionable insights.
  • Automatically highlights NPS, response volumes, and sentiment indicators.
Executive Summary generated by PulseAI

Roadmap Overview

  1. 01 · Now

    Monthly report intelligence

    Human‑readable overview of satisfaction, trends and highlights for executives, reducing manual analysis time.

  2. 02 · Soon

    Theme tagging & recommendations

    AI clusters feedback, detects patterns over time and suggests improvements.

  3. 03 · Future

    AI across the ecosystem

    Dashboard interpretations, setup tasks, benchmarks, and personalised recommendations.

  4. 04 · Beyond

    Interactive AI assistant

    Conversational exploration of data, scenario simulation, and predictive insights.

Data Isolation

  • Customer data stored in its own instance.
  • Never used to train foundation models.

Infrastructure

  • Processing in regional data centers you select.
  • Backed by enterprise‑grade security & compliance.

Compliance

  • Strictly opt‑in; easy opt‑out anytime.
  • Regional data boundaries respected (AU, EU, US).

Transparency

  • Clear communication of how AI features work and what data is used.
  • Customers are notified of any policy or capability changes.

Read the full policy and data handling commitments in our AI Usage & Data Policy.

Opt‑In Options

No Opt‑In

Experience remains exactly as today (no AI enhancements). Ideal for organizations not ready for AI or with strict policies.

Full by Organization

All PulseAI features enabled by default. Easiest way to benefit from current and future capabilities.

By Feature

Select specific AI features to activate per instance—adopt step by step, aligned with your needs and policies.

Admins can enable or disable PulseAI directly from the CIO Pulse admin interface using their existing admin login.

Pricing

  • No extra cost during your current contract.
  • Upon renewal, AI‑powered CIO Pulse will become the standard with updated pricing reflecting added value.

Next Steps

  • Opt‑in and rollout of the Report Intelligence feature this week.
  • Share feedback to shape the roadmap.
  • Continuous rollout of features in upcoming releases.

PulseAI is a brand of CIO Pulse. © 2025 Silversix Pty Ltd