Privacy Policy
Welcome to the Privacy Policy for Silversix Pty Ltd, the company behind CIO Pulse. We are committed to protecting your privacy whether you’re a visitor, a customer, or a feedback participant (“Subject”).
1. Information We Collect
We collect different types of information depending on your role:
- Visitors: Basic contact info and cookies for analytics and experience.
- Users: Work email, job title, and mobile number to support your use of CIO Pulse.
- Subjects: Feedback Data which may include text identifying you or others.
2. How We Use Your Information
- To provide and improve our services.
- To respond to your requests and deliver updates.
- To generate anonymised, aggregated insights for analysis and reports.
3. Data Storage and Security
Data is stored securely in Australia (ISO27001-certified). Some temporary processing occurs via AWS in the USA. We encrypt and transfer all data securely and only use trusted subcontractors with equal or better privacy standards.
4. Cookies and Tracking
We use cookies for analytics, surveys, form submissions, and marketing. These include tools like Google Analytics, Hubspot, Typeform, and Vimeo. You can opt out when visiting our websites.
5. Data Access and Your Rights
You may request access, correction, deletion, or restriction of your data. EU residents have additional GDPR rights. Contact us for assistance: support@cio-pulse.com
6. Disclosure of Information
We do not sell your information. Data may be disclosed only under legal obligations or in the event of a business transfer, with confidentiality maintained.
7. Retention and Deletion
Customers can request data extracts. Data is deleted within 3 months of contract termination unless requested sooner.
8. Policy Updates
We may update this Privacy Policy. Visitors can view changes on our site. Subscribers and Customers will be notified directly.
Last updated: 05/08/2025